KonSer B2B customer facing
A white-label ticketing solution for event organizers, enabling them to launch their own branded event portals with features like ticket sales, check-in, resale, gacha rewards, and optional Web3 integration—all within a flexible, PWA-ready platform.
Industry
Ticketing
Roles
Lead Product Designer & Executor
Services
UI UX Design, WebApp
Overview
- Objective: Develop a white-label web application that enables event organizers...
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Goals:
Business Goals:- Enable event organizers and communities to offer a personalized ticketing experience under their own branding.
- Increase ticket sales & adoption rate by onboarding more events and communities.
- Support revenue growth via transaction fees on ticket sales and potential premium add-ons.
User Goals:- Event attendees should have a seamless way to buy, store, and use tickets without friction.
- Users should be able to resell or transfer tickets if they can’t attend the event.
- Users should have a chance to win additional perks when purchasing tickets via gacha mechanics.
- Non-Web3 users should be able to onboard easily, while Web3 users get additional benefits.
Challenges
- Balancing customizability with scalability.
- Seamless UX for both Web2 and Web3 users.
- Implementing gamification (rewards, surprises) that feels fair and doesn’t dilute the ticket’s core value.
- Adoption and organizer onboarding.
Solutions
- Creating a website that outlines the products offered by Konser
- Providing clear CTAs for users and organizers to utilize the platform.
- Including testimonials to foster trust among users and organizers.
- Educating users about the platform's features through the website.
Final Product
